Cancellation

WHAT IS VAULT.PH's CANCELLATION POLICY?


Have a change of heart? Here in Vault.PH, you may cancel your order within the an hour after the placement of order.

Orders beyond the hour mark has been processed and thus, you may not cancel the order anymore.

FAQs


You may cancel your order by messaging us at our official social media accounts on Facebook and/or Instagram.

Alternatively, you may also email us at key@vault.ph 

Just present your concern with your cancellation along with the details of your order confirmation and a screenshot of the said order confirmation.


No, orders placed 1 hour ago cannot be cancelled.

You may return the order as long as it pass the qualifications for Returns. To learn more regarding this, click here.